Plant Operations
Plant Operations is responsible for the operation and maintenance of the physical facilities of the university. This includes building and systems maintenance, campus moves, mail services, shipping and receiving, facility key control, recycling, and health/safety of the campus environment. The director of Plant Operations also oversees the university’s third-party vendor HES, which provides custodial services, groundskeeping, and landscape maintenance.
The attractiveness of the campus property and grounds is important to faculty, staff, students, and the community. If you see an area in need of attention, such as a plumbing problem, custodial issue, safety issue, or other concern, please call Plant Operations at 479-788-7171. Do not attempt to make repairs yourself.
To request routine services, such as cleaning, moving, renovation, painting, paper delivery, and any other custodial, maintenance, shipping/receiving, or grounds service, please contact the appropriate department. Faculty and staff should complete the request form available on ServiceNOW.
Contact Information
Robert Airo
Title: Director of Plant Operations
Phone: 479-788-7188
Rick Bynum
Title: Associate Director of Facilities Maintenance
Phone: 479-788-7177
Carl Hepler
Title: Shipping and Receiving
Phone: 479-788-7158
Danny Kirk
Title: Shipping and Receiving
Phone: 479-788-7175
Diana Hernandez
Title: HES Custodial Director
Phone: 479-788-7173
David Alvarez
Title: HES Grounds Director
Phone: 479-788-7995
Plant Operations Front Desk
Phone: 479-788-7171