Ï㽶ÊÓƵAPP

Skip to main contentSkip to main navigationSkip to footer content

Staff and Service Desks

Faculty Support

Service Desk (for computer, networking, and offline software issues)
Phone: 479-788-7460
E-mail: uafs@service-now.com
 
Instructional Support (for Blackboard, Ally, SmarterProctoring, Panopto, Collaborate, and Camtasia issues)
Clint Brooks: 479-788-7335
 
Faculty who need technical assistance with their computers (desktop and laptop), tablets, network or internet issues, or software or other technical issues not related to online courses should contact the Service Desk.

Faculty who need assistance with Blackboard Learn or Community, Ally, SmarterProctoring, Panopto, Collaborate, Camtasia, or Blackboard integrations should contact Instructional Support.

Student Support

Phone: 479-788-7460
E-mail: uafs@service-now.com (from your UAFS email account)
TechSupport@uafs.edu (from non-UAFS email accounts)
Location: Gardner 102
 
Students with technical problems including connecting to or using Blackboard Learn should contact the Help Desk at the number above.

Students who have course-related issues should contact their instructors.

Clint Brooks
Director of Instructional Support
Phone: 479-788-7335

Manoel Franco
Instructional Designer
Phone: 479-788-7316